Follow-up
Where debt collection measures are unsuccessful and your claim remains unpaid it is regarded as a bad debt but this does not mean that your customer is free from their liability to pay.
In our management of the follow-up of unsettled claims we continuously monitor any changes in your customer’s finances and, when it improves, we process each case proactively and individually in order that you get paid.
The follow-up service helps you to recover claims even though it may take time